RAG for Small Businesses
Retrieval-Augmented Generation as a Service
Slide 2 – What is RAG?
AI assistant connected to your own documents
Finds relevant info → then answers in plain language
Always shows citations (source text, law, contract, memo)
Think: Search engine + smart junior lawyer/accountant
Slide 3 – Why Businesses Need It
Staff waste hours searching PDFs, emails, memos
Repetitive questions: VAT, HR rules, contract terms
Risk of mistakes if staff miss latest law/circular
Knowledge lost when employees leave
Slide 4 – How It Works (Simplified Flow)
Upload firm’s documents (PDFs, Word, SharePoint, email)
RAG system indexes them in a vector database
Staff asks a question → system retrieves the right text
AI drafts an answer based on retrieved docs
User sees answer + source citation
Slide 5 – Example: Accounting Firm in Copenhagen
Question: “What VAT applies if we sell software to Germany?”
Answer:
Reverse charge mechanism applies under EU VAT Directive.
Source: SKAT Circular 2024-15, Section 3.2.
Related memo: Firm advice to Client X, March 2024.
✅ Saved 1–2 hours of manual searching
✅ Junior staff can handle confidently
✅ Partner time protected
Slide 6 – Business Model (Our Offer)
Setup Fee
€5k–10k: ingestion, indexing, initial workflows
Monthly Subscription
€500–€2,000: hosting, updates, monitoring, new docs
Optional Vertical SaaS
Pre-loaded (e.g., Danish law/tax library)
€200–€500 / user / month
Slide 7 – Benefits to Clients
⏱️ 30–50% faster on client queries
📚 Consistent, citation-based answers
🧑💼 Juniors work independently → less escalation
🔒 GDPR-compliant, keeps data in DK/EU hosting
💡 Institutional knowledge stays in company
Slide 8 – Why It’s a Good Business for Us
SMEs don’t have in-house AI expertise → high demand
Laws/regulations change often → ongoing updates = sticky revenue
High switching cost (once docs are indexed)
Still early mover advantage in Danish SME market
Slide 9 – Technical Differentiators (For IT Partner)
Hybrid search (dense + sparse)
Danish + English language support
PDF + OCR handling (for scanned docs)
Confidence thresholds (no hallucinations)
Integration: Teams, Slack, Outlook, web portal
Slide 10 – Next Steps
Build pilot RAG assistant for 1–2 law/accounting firms
Track ROI (time saved, escalations reduced)
Package into repeatable offering
Scale to other verticals: retail, logistics, healthcare